About us
G7 is a dynamic company whose teams' expertise and responsiveness are two of its strengths in developing a range of mobility solutions for everyone.
The human scale of the company means that everyone can express their talent in a caring and demanding environment, while benefiting from its strong entrepreneurial culture.
Nearly 250 employees work in seven business teams to ensure the best possible customer experience for more than 33 million passengers a year driven by drivers at the heart of urban life.
Join an innovative leader at the heart of mobility issues!
Discover our jobs that are recruiting
« I'm in charge of organising, monitoring and implementing the IT systems for the Customer Driver ecosystem. My role consists of technologically maintaining the performance of our route distribution algorithm, which is adapted to customer needs, in order to modernise and offer drivers personalised services in line with the new technological challenges of our time. »
Germain Esposito, Head of IT Driver Department, G7
« I'm responsible for developing and running the network of affiliated taxi drivers, in line with the G7 brand commitments. Together with all the teams in the Network Department, I ensure that our community of drivers is trained to comply with G7's quality codes, which ensure that our customers receive the best possible service from our various fleets of vehicles. »
Laurent Guiral, Head of Taxi Network, G7
« My job is to manage the grocery distribution business, design new features to improve the Customer Experience and foster a customer culture at all levels of the company. I'm supported by my teams at the G7 Customer Relations Centre, who manage the business and respond to all customer needs in real time, 24 hours a day; by Customer Services, who identify and resolve the main irritants; and by the Projects and Data teams, who fact-find strategic operational issues and product innovations to continuously improve customer, passenger and driver satisfaction. »
Cristian Partène, Head of Customer Experience, G7
« I'm responsible for defining, leading and supervising the commercial strategy implemented within G7 to increase sales, turnover and the commercial margin of subscription customers. We are working to offer customised subscription solutions and packages to our corporate, hotel, restaurant and hospital customers. In addition to these offers, we help our customers to organise tailor-made transport for events of between 10 and 10,000 people. »
Guillaume Perrin, Commercial Director, G7
« I manage and supervise all accounting and tax production in compliance with accounting standards, as well as customer invoicing and collection. I'm responsible for liaising with the Group's finance department, managing and supervising the entire budget process and monitoring, and producing monthly indicators and reports to track our performance. Finally, I steer the achievement of our company's financial targets and cost control. »
Marion Imbert, Administrative and Financial Director, G7
« My role consists of defining the company's human resources strategy, steering it and monitoring its implementation, while acting as an advisor to the Executive Committee and Group managers. I make sure that the training and recruitment of employees is properly developed, and I am responsible for maintaining dialogue and the social climate within the company. »
Laurence Lozac’h, Head of Human Resources, G7
« I'm in charge of organising, monitoring and implementing the IT systems for the Customer Driver ecosystem. My role consists of technologically maintaining the performance of our route distribution algorithm, which is adapted to customer needs, in order to modernise and offer drivers personalised services in line with the new technological challenges of our time. »
Germain Esposito, Head of IT Driver Department, G7
« I'm responsible for developing and running the network of affiliated taxi drivers, in line with the G7 brand commitments. Together with all the teams in the Network Department, I ensure that our community of drivers is trained to comply with G7's quality codes, which ensure that our customers receive the best possible service from our various fleets of vehicles. »
Laurent Guiral, Head of Taxi Network, G7
« My job is to manage the grocery distribution business, design new features to improve the Customer Experience and foster a customer culture at all levels of the company. I'm supported by my teams at the G7 Customer Relations Centre, who manage the business and respond to all customer needs in real time, 24 hours a day; by Customer Services, who identify and resolve the main irritants; and by the Projects and Data teams, who fact-find strategic operational issues and product innovations to continuously improve customer, passenger and driver satisfaction. »
Cristian Partène, Head of Customer Experience, G7
« I'm responsible for defining, leading and supervising the commercial strategy implemented within G7 to increase sales, turnover and the commercial margin of subscription customers. We are working to offer customised subscription solutions and packages to our corporate, hotel, restaurant and hospital customers. In addition to these offers, we help our customers to organise tailor-made transport for events of between 10 and 10,000 people. »
Guillaume Perrin, Commercial Director, G7
« I manage and supervise all accounting and tax production in compliance with accounting standards, as well as customer invoicing and collection. I'm responsible for liaising with the Group's finance department, managing and supervising the entire budget process and monitoring, and producing monthly indicators and reports to track our performance. Finally, I steer the achievement of our company's financial targets and cost control. »
Marion Imbert, Administrative and Financial Director, G7
« My role consists of defining the company's human resources strategy, steering it and monitoring its implementation, while acting as an advisor to the Executive Committee and Group managers. I make sure that the training and recruitment of employees is properly developed, and I am responsible for maintaining dialogue and the social climate within the company. »
Laurence Lozac’h, Head of Human Resources, G7
Our job offers
We're always on the lookout for the best talent to join our business teams!
The collective at the heart of G7 culture
At the heart of this human-scale company, employees can make the most of their sense of autonomy and team spirit in a caring and demanding environment. G7 pays particular attention to the work-life balance of each employee, enabling them to develop their talents on a daily basis.
Jennifer Heurtefeux
Customer Service Coordinator
Jennifer Heurtefeux
Customer Service Coordinator
Jennifer joined G7 in 2011 from ISTA France, where she worked as a sales assistant and developed the company's sales administration department.
She was able to participate in the overhaul of a key internal department at ISTA France, responsible for developing its invoicing and customer
portfolio management. Jennifer began her career at G7 as Customer Manager before becoming Customer Service Coordinator. She provides day-to-day
support to Customer Service advisers, helping them to prioritise requests and deliver the best possible quality of customer service. Jennifer trained
as an executive assistant.
Stéphanie Halkin
Sales Manager
Stéphanie Halkin
Sales Manager
Stéphanie joined G7 in 2015 after working for SeLoger in the property sector. This first position gave her the opportunity to learn how to listen,
empathise and support her customers throughout the commercial relationship. Stéphanie began her career at G7 as a Sales Manager. As part of her role,
she is involved in deploying the most appropriate priority order solution for all the employees of our corporate customers, and in monitoring its successful
implementation. Stéphanie is a graduate of an international business school.
Safae Ziani
PO at IT Passenger Department
Safae Ziani
PO at IT Passenger Department
Safae joined G7 in 2021 after an initial professional experience with BforBank in the banking sector. In this first position, Safae developed her
interpersonal and IT project management skills with a dedicated team of developers. It also gave her a good understanding of the complex environment
of information systems. Safae began her career at G7 as a Product Owner. She contributes her expertise to the development of passenger applications,
from both a technical and a product perspective, working with a team of IT developers. Safae holds a State Engineering degree in IT and has completed
a Masters II in Quality Management.
Mame Codou Ndiaye
Driver Training Manager
Mame Codou Ndiaye
Driver Training Manager
Mame joined G7 in 2006 after working for IFOP in the polling institute field. In this first position, she was responsible for training new employees
in survey methods and supervising the conduct of opinion research. Mame began her career at G7 as a teleconsultant before moving on to become Team
Coordinator in Customer Services and then Driver Training Manager in the Network Department. In this role, she oversees training activities and
coordinates the team to ensure that drivers are properly supported throughout their membership. Mame holds a degree in Economics from the University
of Paris 1 Panthéon-Sorbonne.
Siham Bouyach
Team manager
Siham Bouyach
Team manager
Siham joined G7 in 2006 after working for SFR in the field of customer experience. This first position enabled her to develop interpersonal skills,
teamwork and coaching expertise to train new SFR call centre employees. Siham began her career at G7 as a teleconsultant before moving up to Team Manager.
In this role, she supervises a team of seven teleconsultants on average, supporting them in their day-to-day customer tasks and helping them to develop
their skills. Siham has a BTS in accounting.
Nicolas Delarue
Marketing manager
Nicolas Delarue
Marketing manager
Nicolas joined G7 in 2018 after a number of professional experiences, including international experience, in the field of mobility as a Project Manager.
Nicolas began his career at G7 in the Marketing Department as a Communications Officer. His first assignments focused on communications for the G7 driver
community, before moving on to communications for the G7 brand, via the design of advertising and media campaigns for the general public. Nicolas holds a
Master's degree in Training Engineering and Consultancy from Lyon 2 University.
Yoan Boulic
Billing manager
Yoan Boulic
Billing manager
Yoan joined G7 in 2012 after a career in debt collection. This first position provided him with legal expertise and a supervisory role over a team of
thirty people. Yoan began his career as a credit officer in G7's CPAM branch before moving on to become an Invoicing Manager in its Travel and Business
division. His remit includes invoicing customer journeys, providing the business lines with his analytical and statistical expertise. Yoan trained as
a management and sales assistant.
Fabien Lallart
Driver affiliation manager
Fabien Lallart
Driver affiliation manager
Fabien joined G7 as a call centre agent in 2001 after a number of professional experiences in different business sectors in France and abroad. He
subsequently became Assistant Supervisor. With 12 years' experience in Customer Relations, Fabien moved on to a position as Quality Monitoring Manager
in the Network Department, serving affiliated drivers in 2013. Since 2022, Fabien has been Affiliate Development Manager, responsible for recruiting
new affiliates who join the G7 community and ensuring that they develop their skills.
Boris Bouvet
Tech Lead Systems and Networks
Boris Bouvet
Tech Lead Systems and Networks
Boris joined G7 in 2011 after an initial professional experience at Faurecia in the automotive sector. During this experience, Boris was able to acquire
technical skills in networking and microcomputing. He then began his career at G7 as a Senior Operations Technician, with the main task of assisting
the business units with IT support. Boris quickly progressed through a number of roles before being appointed Technical Manager within G7's Internal
Customer division. He is currently responsible for the smooth running of all the servers that support G7's activity as a reservation centre. Boris holds
a degree in Security and Networking from Cergy-Pontoise University.
