Our commitments

G7's dual mission: to improve mobility for all and make taxi drivers' daily lives easier

Committed to mobility for everyone

Mobility is an essential right for everyone, which is why G7 is committed to providing a taxi service adapted to everyone's needs, without any discrimination. With more than 10 different levels of service combined with 5 options, there are more than 50 different combinations of G7 taxis to ensure the transportation of families with children, groups, people with reduced mobility...

​​​​​​​Charlotte Fairbank

G7 Access

  • G7 Access, the 1st taxi fleet dedicated to transporting people with reduced mobility, consisting of 220 Van vehicles equipped with access ramps and 2,000 low-floor estate vehicles
  • Available on immediate and in advance demand via a dedicated line at +331.41.27.66.99 for a personalized pick-up, but also from the G7 Taxi application or on g7.fr
  • The support of Charlotte Fairbank, G7 Access Ambassador, French wheelchair tennis champion, to develop the G7 Access fleet

Respect and inclusion onboard

  • In-depth quality monitoring of drivers, certified ISO 9001 by Bureau Veritas for over 20 years
  • Dedicated training to raise drivers' awareness of the issues of respect and safety on board, fundamental to G7 customer relations, designed in partnership with associations committed to inclusion: LDH (Ligue des droits de l’Homme), HandsAway, Hally, STOP Homophobie and FLAG!

Committed to sustainable mobility

G7 is committed to sustainable mobility and in 2007 launched G7 Green, the first fleet of hybrid and electric taxis in Europe. Today, G7 Green is consolidating its position as a leader in sustainable mobility with more than 7,500 hybrid or electric vehicles, representing over 75% of the G7 fleet. Next objective: reach 100% of G7 Green sedans by 2027

To improve the living environment of Parisians, G7, in partnership with Reforest'Action, a specialist in reforestation in France, has also financed the planting of nearly 120,000 trees in the Paris region since 2019.

2007
CREATION OF G7 GREEN
75%
OF THE G7 FLEET
2027
100% G7 GREEN SEDANS

Committed to service excellence

G7 Taxi app

Facilitate and personalize the ordering of taxis

  • An omnichannel order process via the telephone at 3607, g7.fr and the G7 Taxi application
  • Operational excellence with three customer relations centers based in France and open 24/7
  • The widest range of services on the market with more than 10 G7 service levels combined with 5 options, i.e. more than 50 combinations of taxis adapted to individual needs
  • Post-ride customer service with a dedicated lost and found line
Quality driver service

The quality of driver service

  • A rigorous affiliation process with a selection test followed by training in G7 service quality codes
  • Continuous quality monitoring to guarantee the best level of service for drivers
  • The definition of new standards of welcome with four levels of comfort on board: Service, Service Plus, Business Club, Premium Club
  • Standardization of the black color of vehicles and distinctive G7 signage

Committed to professional taxi drivers

​​​​​​​Feminization of the profession Feminization of the profession

Committed to the feminization of the profession

The taxi industry is traditionally a male-dominated profession in which women are still poorly represented.

G7, France's leading taxi company, is committed to increasing the number of women in the profession, convinced that the profession of female taxi driver is also for women: taxis offer independence and flexibility, making it easier to reconcile professional and personal life.

Our goal is to increase the proportion of female cab drivers in the G7 fleet from the current 3% to 10% by 2030.

To achieve this goal, G7 has initiated a 360° action plan

Partnerships with associations that support women in professional retraining

The organization of open days dedicated to candidates to promote the taxi profession

The creation of the G7 Special Female Driver Award to recognize the best women taxi drivers

The implementation of a specific support system: mentoring, specific career follow-up, reinforced support during the first year of affiliation by G7 trainers

The organization of a monthly coffee and an annual day to gather the whole community of women drivers and thank them for their involvement

France, Europe and International
Multichannel
Booking
In car credit card
payment facilities
Optimised
Routes
Top class
Services
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