Informations Covid-19

The G7 The G7 Protection + sanitary protocol

In order to guarantee the health and safety of our passengers and affiliated drivers, G7 has designed a strict sanitary protocol, in collaboration with Bureau Veritas, the world leader in testing, inspection and certification, to specify the sanitary measures defined by the Regulations and the Health Authorities, from the beginning of the Covid-19 epidemic in May 2020.

Drivers are made aware of and trained in this protocol and are committed to respecting the G7 Health Charter, which offers passengers the best health safety standards on the market.

For any order through the G7 application, you will be able to evaluate after the trip your level of satisfaction corresponding to the sanitary measures proposed by your driver.

Following the reduction of sanitary constraints in June 2021, the G7 Protection+ sanitary protocol has been adapted to the new recommendations of the public authorities.

In accordance with this health protocol, our passengers and drivers are invited to respect the following safety measures and barrier gestures, in order to ensure the safety and health of all, during their next trip on board a G7 :

On behalf of our passengers

  • Wearing a mask: regulations now require taxi passengers over the age of 11 to wear a mask. Make sure you have your mask on before boarding the vehicle. We remind you that holding a health pass or vaccination certificate does not exempt you from wearing a mask on board. 
  • Wash your hands before and after entering the vehicle with soap or a hydroalcoholic solution, as well as after leaving the vehicle.
  • Cough or sneeze into your elbow or into a disposable handkerchief.
  • Prefer contactless payment by credit card on board or directly via the G7 mobile application (payment via G7 Connect).
  • Avoid contact with the driver
  • Do not take a taxi if you have a fever or flu-like symptoms


From our drivers

  • Wear a mask in the presence of a passenger. As for passengers, the possession of a health pass or a vaccination certificate does not exempt you from wearing a mask on board.
  • Avoid physical contact.
  • Wash your hands regularly with soap or a hydroalcoholic solution.
  • Constantly ventilate the passenger compartment
  • Disinfect the passenger contact areas between each race and the entire vehicle once a day.
  • Clean the credit card terminal after each use (except contactless payment)
  • No longer offer bottled water, sweets, newspapers to customers

In addition, our customers can choose, when booking, a vehicle equipped with a separation between the passenger and the driver (optional partition wall). Already more than 5000 G7 taxis are equipped with this system.

We are closely following the situation and will certainly update this information and develop our services.

More than ever, in this period of crisis, we remain at your side and available to answer all your questions via the Contact section

The G7 team

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