Informations Covid-19

As part of the move out of containment, the government has put in place a series of measures to control the spread of COVID-19 in private passenger transportation.

G7 is mobilizing to actively participate in the return to activity, while guaranteeing the health and safety of our passengers and our affiliated drivers. 

This is why G7 has designed a strict health protocol, in collaboration with Bureau Veritas, the world leader in testing, inspection and certification, to specify the health measures defined by the Regulations and Health Authorities.

Drivers are made aware of and trained in this protocol and are committed to respecting the G7 Health Charter, which offers passengers the best health safety standards on the market.

For any order through the G7 application, you will be able to evaluate after the trip your level of satisfaction corresponding to the sanitary measures proposed by your driver.

In accordance with this health protocol, our passengers and drivers are invited to respect the following safety measures and barrier gestures, in order to ensure the safety and health of all, during their next trip on board a G7 :

On behalf of our passengers

  • Wearing a mask: regulations now require taxi passengers over the age of 11 to wear a mask. Make sure you have your mask on before boarding the vehicle.
  • Travelling alone or choosing the Partition Wall or Van options: Only one passenger is allowed on board, except in Vans (max 3 passengers) and sedans equipped with a partition wall (max 2 passengers). Select the "Partition Wall" option or choose a G7 Van when ordering. For customers belonging to the same household, the number of passengers allowed increases to 6 for Vans and 3 for sedans equipped with a partition wall.
  • Wash your hands before and after entering the vehicle with soap or a hydroalcoholic solution, as well as after leaving the vehicle.
  • Open and close the door yourself
  • Drop off and pick up your luggage directly by opening and closing the boot yourself.
  • Do not place luggage on the rear seat of the vehicle.
  • Sit in the rear seats only
  • Cough or sneeze into your elbow or into a disposable handkerchief.
  • Prefer contactless payment by credit card on board or directly via the G7 mobile application (payment via G7 Connect).
  • Take your rubbish out of the taxi
  • Avoid contact with the driver
  • Do not take a taxi if you have a fever or flu-like symptoms


From our drivers

  • Wear a mask in the presence of a passenger.
  • Avoid physical contact and keep a distance of one metre from each other when exchanging.
  • Wash your hands regularly with soap or a hydroalcoholic solution.
  • Constantly ventilate the passenger compartment
  • Disinfect the passenger contact areas between each race and the entire vehicle once a day.
  • Clean the credit card terminal after each use (except contactless payment)
  • No longer offer bottled water, sweets, newspapers to customers


We are closely following the situation and will certainly update this information and develop our services.

The G7 team

France, Europe and International
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